Travelport is at its core a travel technology company. It takes world-class information technology to manage 15,000 messages a second, process more than 1 billion transactions on peak days and provide critical reservations systems and operations support for our airline customers. During the past two years we’ve invested more than $500 million in our transaction processing capabilities.
It’s gratifying, then, when an independent organization recognizes the work we do. InformationWeek magazine recently ranked Travelport No. 11 on its InformationWeek 500 for our innovative use of information technology. This is a prestigious list because it doesn’t just look at what companies spend on information technology - it looks at how innovative they are in using IT to serve customers and grow their businesses. (You can see the 2009 rankings by clicking here.) I’m proud to say that Travelport had the only GDS ranked in the Top 250.
Our high ranking is largely the result of the complex and highly successful project to consolidate our Denver data center operations into our Atlanta facility. The switchover required months of planning and testing to make sure we made the migration cleanly and without disrupting service important to our customers and partners.
Our team used new and innovative technologies to migrate over one petabyte (that’s 1,000,000 gigabytes) of critical data. During the migration, data was moved data from three different mainframe environments and 600 servers, more than 60,000 network route changes were made, and 45 million travel reservations were shifted to Atlanta with minimal service interruption.
Results of the migration have exceeded expectations. Customers report a 50% improvement in response time for key applications. For Travelport, the migration significantly improved our technical infrastructure, provided major cost savings, improved reliability of global operations and reduced the physical data center footprint in support of our Green Initiative.
At the end of the day, though, Travelport IT innovation is focused on one overarching goal: to create exceptional travel experiences for our customers. That’s what we’re in business for, and we’ll continue to invest in technology that helps us deliver on that goal.
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